Help & support
Quick guidance for common TalentMap access and assessment questions. For account-specific issues, contact your organisation's HR administrator or TalentMap support.
Make sure you are using the email address your organisation registered for you. If you see an 'incorrect password' error, use the Forgot password link to request a reset. If your account is inactive, contact your HR administrator.
Invitation links are time-limited. If your invitation has expired or does not work, ask your HR administrator to resend it. Do not create a second account, as this can duplicate your employee record.
From the sign-in page, choose 'Forgot password' and enter your registered email. Follow the secure reset link in your inbox to set a new password. Reset links expire after a short period for security.
Your progress is saved as you move through the assessment. You can sign out and return later. Use the Start / Continue Assessment button to resume from the next incomplete section.
Reports are only available after they have been reviewed and published. You will be notified once your report is released. If you believe it should be available, contact your HR administrator.
Email TalentMap support for platform issues. Include your name, organisation, and a brief description of the problem.
Reach out to TalentMap support at info@iandbconsulting.com.